Tickets

Tickets section gives you a full overview of tickets which are still being opened and still being solved or which are unassigned and need to be given to a specific support professional.

The list of tickets can be filtered or you can use bulk actions such as merging specific tickets and changing their status / priority.

04_Filter_EN

It's important to know if the customer was satisfied with the provided solution to his problem. Hence the Rated section is here to gather all tickets which were rated by the customers.

01_Main_EN

In case you need to quickly contact the customer about his issue, you can use the list of all ticket requesters to find the person.

01_Main_EN

COMPANY

DENEVY s.r.o
Business Centrum Ocelářská
Ocelářská 35/1354
190 00, Prague 9

phone: +420 774 494 633
ID: 02995107 VAT: CZ02995107

SUPPORT & SALES

SUPPORT
e-mail: support@denevy.eu
phone: +420 774 494 633

SALES
e-mail: sales@denevy.eu
phone: +420 774 494 633

SECURITY AND GUARANTEES

Security policy

Cloud protection

General commercial terms and conditions

GDPR

License terms

Custom installation

Operations conditions for own infrastructure

2020 © Copyright

page by DENEVY