In order to receive support tickets with issues, you need to provide your customer a form where they can fill in the details of their problems.
That's why Ticketee allows you to create the form based on your needs.
There are 5 easy steps in its creation:
- Fill in the name which might be set as a title of the form
- Select a team of support professionals which will receive future tickets and solve them
- Pick a color to diferentiate all your support forms
- Decide whether to show only requird fields or all of them
- And last, decide if you need to include the GDPR consent